Work type: Full Time
Classification: Call Centre & Customer Service
Customer Service – Call Centre
Customer Order Management Agent – Hobart – Immediate startM2 Telecommunications Group Ltd (ASX: MTU) is Australia’s largest reseller of telecommunications services. M2’s retail business division incorporates People Telecom, Commander, M2 Telecom, Southern Cross Telco and Clear Telecoms.The M2 Telecommunications Group has a great opportunity for an enthusiasticand energetic CustomerOrder Management Agentto join our team in Hobart.Based in Hobart’s CBD, our office has a fantastic culture that is both friendly and supportive. The business prides itself on looking after itsteam membersand offers you a number of benefits and initiatives that provide further incentive to join our team. Key responsibilities of this role include:Order processing including; review of order paperwork errors, escalations, data entryAchieve set targets and KPIsLiaise with external and internal sales channelsVoice verificationsFixed wire and Mobile provisioningAdhoc projects as requiredKey requirements:Essential for your success, you will possess; Passion for providing exceptional customer service Strongtime management skills Goodwritten and verbal communication skills Ability to work in a team environment 6 / 12 months Data Entry experience Attention to detail Knowledge of MS OfficeOur Customer Service Centre is open between 6.30am – 7.30pm Monday to Friday.If you are interested in joining our fabulous team, apply now!Email your resume to [email protected] Today, 5:24pm
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